Thursday 11 November 2010

Scammers 'using' consumer laws

Consumer protection laws are being exploited as part of an elaborate new type of ticketing scam, the BBC has learnt. (more)

I came across this kind of ticketing scam sites , but didn't realise it was a deliberate clever scam. One may set up a website, offer tickets to all the big acts and take everyones money. Then a few weeks later send an email saying that the supplier let you down, and unfortunately the customer would not get the ticket.

Then the clever bit here is " due to us not using the merchant terminal that charged you anymore we are unable to issue a refund from our side. Ton ensure you get the refund owed please contact your card issuer and instruct them to perform a chargeback to retrieve the funds paid...unfortunately we are unable to return the money to you from our side by any means."

In otherwords the credit card companies foot the bill, as they will give you a refund, as per UK consumer laws. They even have the cheek to point you to Government websites advising you how to get your refund as you are protected under consumer laws. Sometimes I wonder whats the point of being squeaky clean, paying taxes and abiding by all the red-tape that businesses have to go through, when people can get away with this.

We should take precaution about the authenticity of ticket websites and carries a list of sites it suggests people should be wary of using. Beside, he government says anyone who thinks they have been a victim of any type of fraud or scam should report it to Action Fraud, a service run by the National Fraud Authority.


=yinyen gan=

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